Effective Date: 2 July 2026
Last Updated: 2 July 2026.

1. Introduction

Welcome to the Privacy Policy for ImbibeMed.

ImbibeMed is an online medical education platform and brand owned and operated by Giggle2Grow Ltd, a company registered in England and Wales ("we", "us", or "our"). 

We are committed to protecting your privacy and ensuring that your personal information is handled securely, transparently, and in accordance with applicable data protection laws. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit www.imbibemed.org or courses.imbibemed.org, purchase our courses or services, subscribe to our communications, or otherwise interact with our website.   

Giggle2Grow Ltd processes all personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable UK privacy legislation.

2. Who We Are:

Data controller 

The data controller responsible for your personal information collected through ImbibeMed is :
Giggle2Grow Ltd.
England and Wales. 

ImbibeMed is a trading brand operated by Giggle2Grow Ltd. 

Giggle2Grow Ltd is registered with the Information Commissioner's Office (ICO) and processes personal data in accordance with UK data protection legislation. 

Contact Details:  If you have any questions about this Privacy Policy or wish to exercise your legal rights, please contact us: 

Giggle2Grow Ltd.  
Email: hello@imbibemed.org.

Postal Address:

Giggle2Grow Ltd.
47 Cae Ffynnon
Cowbridge
Vale of Glamorgan
CF71 7FJ
United Kingdom

If you have concerns regarding how we process your personal data, we encourage you to contact us first so we have the opportunity to resolve your concerns promptly. 

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's independent authority for data protection. 

Website: https://ico.org.uk.

3. The Personal Data we Collect

Depending on how you interact with ImbibeMed, we may collect the following categories of personal data :-  

Identity Data

- Name
- Title
- Username
- Professional information where voluntarily provided. 

Contact Data 

- Email address
- Billing address
- Telephone number

Account Data

If you create an account on our learning platform, we may collect:

- Login credentials
- Course enrolments
- Learning progress
- Certificates earned

Transaction Data

Information relating to:

- Purchases
- Payments
- Course enrolments
- Refunds
- Order history

Financial Data

Payments are processed securely through trusted third-party payment providers.

We do not store your full payment card details.

Technical Data

We automatically collect technical information including:

- IP address
- Browser type and version
- Device type
- Operating system
- Time zone
- Referral website
- Pages visited
- Date and time of access

Usage Data

Information about how you use our website and learning platform, including:

- Courses viewed
- Learning activity
- Session duration
- Downloads
- Quiz completion
- Website interactions

Marketing & Communications Data

This includes your preferences for receiving:

- Email newsletters
- Educational updates
- Marketing communications
- Promotional offers

You may unsubscribe at any time.

4. How We Use Your Personal Data

We only process your personal data where we have a lawful basis under UK GDPR.

We use your information to:

- Create and manage your account
- Provide access to purchased courses
- Process payments
- Deliver educational services
- Issue certificates
- Respond to enquiries
- Provide customer support
- Improve our website and learning platform
- Prevent fraud and maintain website security
- Comply with legal obligations
- Send marketing communications where you have consented or where permitted by law

5. Our Lawful Bases for Processing

Depending on the circumstances, we rely on one or more of the following lawful bases:

- Performance of a contract
- Compliance with legal obligations
- Legitimate interests in operating and improving our business
- Consent (for marketing communications and certain cookies)

6. Cookies

Our website uses cookies and similar technologies to improve your browsing experience, understand how visitors use our website, and provide certain website functionality.

Cookies are small text files placed on your device when you visit our website.

We may use:

Essential Cookies

Required for website functionality including:

- Secure login
- Shopping cart
- Course access
- Security

These cookies cannot be disabled.

Analytics Cookies

These help us understand:

- Website traffic
- Visitor behaviour
- Popular pages
- Website performance

We may use services such as Google Analytics or similar analytics providers.

Functional Cookies

These remember:

- User preferences
- Language settings
- Login sessions

Marketing Cookies

Where applicable, these help us measure the effectiveness of advertising campaigns and personalise marketing.

Where required by law, non-essential cookies are only placed on your device after you have provided your consent through our cookie banner.

You can change your cookie preferences at any time through your browser settings or our cookie consent tool.

7. Sharing Your Personal Data

We only share your personal data where necessary.

This may include:
- Payment providers
- Website hosting providers
- Learning management platform providers
- Email communication providers
- Cloud storage providers
- IT support providers
- Professional advisers
- Regulatory authorities where legally required

All third-party providers are required to process your information securely and only in accordance with our instructions.

We never sell your personal information.

8. International Data Transfers

Some of our service providers may process data outside the United Kingdom.

Where this occurs, we ensure appropriate safeguards are in place, including UK-approved contractual clauses or transfers to countries with recognised adequate levels of data protection.

9. Data Security

We take appropriate technical and organisational measures to protect your personal information.

These measures include:

- SSL encryption (HTTPS)
- Secure servers
- Password protection
- Restricted staff access
- Regular software updates
- Monitoring for unauthorised access

Although we take every reasonable precaution, no method of electronic transmission or storage can be guaranteed to be completely secure.

10. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, regulatory, tax, accounting, and reporting obligations.

For example, UK tax legislation generally requires certain transaction records to be retained for at least six years.

When your information is no longer required, it will be securely deleted or anonymised.

11. Your Rights

Under UK GDPR you have the right to:

- Request access to your personal data
- Request correction of inaccurate information
- Request deletion of your data where applicable
- Restrict processing
- Object to processing
- Withdraw consent at any time where processing relies on consent
- Request transfer of your personal data (data portability)
- Lodge a complaint with the Information Commissioner's Office

We aim to respond to all legitimate requests within one month.

To exercise your rights, please contact: hello@imbibemed.org

12. Marketing Communications

We may send educational updates, newsletters, and information about new courses where you have chosen to receive them or where permitted under applicable law.

You may unsubscribe at any time by:
- Clicking the unsubscribe link in any marketing email
- Contacting us directly at hello@imbibemed.org

13. Children's Privacy

ImbibeMed provides educational resources intended primarily for healthcare professionals and adults pursuing medical education.

Our services are not directed at children under the age of 16, and we do not knowingly collect personal data from children.

14. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites, and we encourage you to review their privacy policies before providing any personal information.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations, or best practice.The latest version will always be published on this page with the updated revision date shown at the top.

We encourage you to review this Privacy Policy periodically to remain informed about how we protect your personal information.

16. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us:
Giggle2Grow Ltd
Trading as ImbibeMed.org
United Kingdom
Email: hello@imbibemed.org